Operations Manager Catering Logistics

This international company is active in catering activities. Day in and day out, 7 days a week, tens of thousands of meals are produced for a wide range of clients. This requires a just-in-time organization, a high degree of dynamism, and continuous follow-up. The Belgian division has a head office and central production near Brussels. Despite working according to strict schedules and tight deadlines, there is a relaxed atmosphere and a down-to-earth mentality. The language on the floor is French, while English and Dutch are practically used for communication within management.

In this position, your focus will be on management and organization within a large department. This department oversees the activities of the last link in the catering process. This requires a sharp eye for detail, control, adaptability, and communication to be key. You will be part of the Management Team and report directly to the Managing Director. A high degree of independence is expected, as well as good internal communication.

Your responsibilities include:

• Managing a fixed team of 25 people (including team leaders) and a flexible pool of staff
• Developing an optimal work and manpower planning in collaboration with the planner
• Directing and following up on daily work organization
• Conducting quality, timing, and procedures checks
• Evaluating and continuously improving processes, standards, and KPI's
• Facilitating audits
• Inventory management, monitoring HACCP and maintenance control
• Monitoring budgets, costs, and efficiency

For this position, we are looking for a true people manager with a healthy dose of assertiveness and coaching skills. Flexibility, a solution-oriented mindset, and the necessary stress resistance are a must in this role due to the volume and tight organization.

You are:

• In possession of a Bachelor’s degree, e.g., in hospitality or supply chain management (or equivalent through experience)
• Very experienced in managing a large team, preferably in a large-scale production environment
• Someone with strong communication skills who enjoys working in a dynamic, fast-paced environment
• Structured, yet also able to adapt quickly
• Someone with a good understanding of work processes within a large-scale, complex structure
• Fluent in French, and additionally you also speak English (and possibly Dutch)
• Administratively and financially skilled, but also regularly found on the work floor

Interesting salary and package of extra-legal benefits:

Company car (or the choice for a higher gross salary), meal vouchers, eco-vouchers, group insurance, participation in advantageous hospitalization insurance.

The working hours take place from Monday to Friday during the day. One weekend day per month on duty.