Chief Operating Officer

This hospitality company creatively combines an unforgettable stay (short or long), events, and food with art and culture. A place where inspiration, connection, and discovery are central. The contemporary, culturally engaged, and environmentally conscious guest immediately finds themselves in the right flow here!

Hospitality here is not a department, but a mindset - and as COO you bring everything together, making the difference between a good concept and an exceptional hospitality group.

• You hold end-to-end responsibility for the operational performance of a growing multi-site hospitality group with hotels, restaurants, events, and meeting spaces
• You translate the strategic vision into a scalable and future-proof operating model that supports growth without losing the soul of the concept
• You lead and develop a team of General Managers, ensuring clear structure, accountability, and a shared rhythm across all locations
• You design and implement unified SOPs and operational standards that guarantee consistency across all sites, while allowing room for local identity
• You play a key role in the opening and integration of new hotels, ensuring every new location is operationally strong from day one
• You are responsible for driving financial performance, continuously monitoring and optimising revenue, margins, cost structure, and efficiency
• You work closely with Finance, Marketing, Sales, and HR to ensure seamless alignment between operations, brand, and commercial performance
• You make decisions on systems, tools, and partners (PMS, POS, revenue management, and external suppliers) with a focus on scalability and efficiency
• You foster collaboration across all teams and locations, actively building knowledge sharing, talent development, and a strong group culture
• You combine strategic leadership with an entrepreneurial, hands-on mindset while safeguarding the energy, creativity, and identity of the concept during growth

We are looking for an experienced and versatile hospitality professional with a strong holistic understanding of how a modern hospitality concept operates and scales. Someone who does not think in silos, but understands and connects the full picture: operations, guest experience, F&B, events, systems, and brand storytelling.

• You combine strategic thinking with a strong hands-on mindset
• You feel equally comfortable on the hotel floor as in the boardroom, and you switch effortlessly between detail and helicopter view
• You have experience in multi-site hospitality or in a complex hospitality environment where different products and services come together
• You understand how to safeguard quality across multiple locations, without losing local dynamism and entrepreneurial spirit
• You bring clarity, rhythm, and accountability, and you know how to bring people along in that
• You have a natural affinity with systems and operational tools (such as PMS, POS, and revenue management) and understand how technology and processes enable scalability and efficiency
• You are entrepreneurial, present, approachable, and energetic, with a clear drive to further shape and scale a growing hospitality concept
• You are a connector: between teams, locations, and disciplines. You foster collaboration, knowledge sharing, and a shared way of working across the group
• You are fluent in English; knowledge of Dutch, French, and German is a strong plus

• A key role with direct impact on the operations and future of a fast-growing hospitality group with multiple hotels, restaurants, events, and long-stay concepts
• The opportunity to help shape the further development of the concept, including several new hotel openings in the near future
• An environment where entrepreneurship, autonomy, and responsibility are central, with short decision lines and plenty of room for initiative
• A competitive compensation package, complemented by additional benefits and flexibility in working arrangements (freelance collaboration is also possible)
• An organisation where hospitality, community, and experience are at the core, with attention to quality and energy in everything we do